Going "postal"

I recently ordered some pet meds online (when you have as many dogs as I do, this is a regular chore).

I got a Post Office notice that the package couldn't be left because it required "delivery confirmation," whatever that means.

There was a telephone number on the notice but I groaned at the thought of how long I'd be on hold and how many automated "customer service agents" I'd have to deal with.

Oddly, an actual live human answered, she checked my address and told me the package was at the other office and she gave me another phone number. Again, I envisioned hours on hold.

But again, a person answered! I did have some hold time to get through but since I'd prepared myself for much worse it didn't seem that bad. Then a guy who GAVE ME HIS NAME got on the line and told me he'd call me back.

Yeah right! Um...he DID. He said the package had already been sent out that morning and the carrier would call me.

Yeah, right!

SHE DID! And she explained the reason she didn't leave the package on the first day was because she noticed my gate was unlocked and open, which was unusual (gardener!). She didn't know if the package held valuables but didn't feel easy about the situation so she held on to it.

Wow!

She left the package by my front door and everything worked out.

If this is the new way of "going postal" I like it!